Privacy Policy

Last updated: 17 October 2026

This policy explains what personal data MotoSparesHub (motospareshub.com) collects, why, and how you can control it. MotoSparesHub is operated by Seeco Industries, C-8, SMA Industrial Estate, Delhi 110033, India.

What we collect

  • Orders: your name, billing and delivery address, phone number and email address, and the items you buy. We need these to process, deliver and support your order and to keep tax and accounting records.
  • Payments: payments are processed by PhonePe. Your card, UPI or bank details are entered on PhonePe’s secure pages and are not stored by us. We receive only the payment status and a transaction reference.
  • Account: if you create an account, we store your login email, a securely hashed password, your saved addresses and your order history.
  • Contact form and emails: the name, email, phone number and message you send us, so that we can reply.
  • Cookies: small files that keep your cart, wishlist, comparison list and login working. They are needed for the shop to function.
  • Technical data: like any website, our server and security software record IP addresses and browser details to keep the site secure and prevent fraud.

How we use it

We use your data only to fulfil orders, deliver parts, answer your questions, prevent fraud, and meet our legal obligations. We do not sell your personal data.

Who we share it with

  • PhonePe, to process your payment.
  • Courier and logistics partners, to deliver your order (name, address and phone number only).
  • Our hosting and IT service providers, who store the website data for us.
  • Government authorities, when the law requires it.

How long we keep it

Order and invoice records are kept for as long as Indian tax and accounting law requires. Contact messages are kept for as long as needed to resolve your query. You can ask us to delete your account at any time.

Your rights

Under India’s Digital Personal Data Protection Act, 2023 you can ask us to access, correct or erase your personal data, withdraw consent, and raise a grievance. Email sales@motospareshub.com with the subject “Privacy request” and we will respond within a reasonable time.

Security

The site uses HTTPS encryption, and access to customer data is limited to staff who need it to handle your order.

Changes

We may update this policy. The date at the top shows when it was last changed.

Contact

Seeco Industries, C-8, SMA Industrial Estate, Delhi 110033. Email: sales@motospareshub.com